Welcome to Study Room, where you can ask questions and receive answers from other members of the community.

Explain how businesses should handle conflict in the workplace.

Solved 1 Answers 318 Views Grade 12

1 Answer

Best answer

Handling conflict in the workplace.

  • Acknowledge that there is conflict in the workplace.
  • Identify the cause of the conflict/Evaluate the situation objectively.
  • Make intentions for intervention clear, so that parties involved may feel at ease.
  • Arrange a meeting between the conflicting parties and management.
  • Blame shifting should be avoided and joint team solutions must be found.
  • Devise/Suggest strategies to solve the conflict.
  • Parties must agree on the best solution.
  • Direct conflicting parties towards finding/focusing on solutions.
  • Select the appropriate solution and implement it.
  • Expertise on handling conflict may be sourced from outside the business.
answered by Master (629k points)