Welcome to Study Room, where you can ask questions and receive answers from other members of the community.

Advise businesses on how Total Quality Management (TQM) can reduce the cost of quality).

Open 1 Answers 508 Views Grade 12

1 Answer


Ways in which TQM can reduce the cost of quality

  • Introduce quality circles to discuss ways of improving the quality of work/workman- ship.
  • Schedule activities to eliminate duplication of tasks.
  • Share responsibility for quality output amongst management and workers.
  • Train employees at all levels, so that everyone understands their role in quality management.
  • Develop work systems that empower employees to find new ways of improving quality.
  • Work closely with suppliers to improve the quality of raw materials/inputs.
  • Improve communication about quality challenges/deviations, so that everyone can learn from experience.
  • Reduce investment on expensive, but ineffective inspection procedures in the production process.
  • Implement pro-active maintenance programmes for equipment/machinery to reduce/eliminate breakdowns.
answered by Master (629k points)